Delivery Information
Your items are printed by hand and dispatched no later than 2 days after your order (except if you opt to pay by bank transfer, then 2 days after receipt of payment.) Please note that we have no impact on the actual delivery time, and that calculation of delivery times are only estimates.
Delivery to UK within 3-7 working days
How you can help speed up delivery:
- Payment in full to our account (pre-payment)
- Complete and correct payment information (credit card payments)
- Correct statement of purpose (order number) on bank transfers
- Complete delivery and invoice addresses
- Legally and technically sound designs
Delivery costs
Standard
| Order Value | up to £ 21.90 | £ 21.91 - £ 52.90 | £ 52.91 - £ 445.90 | over £ 445.90 |
|---|---|---|---|---|
| Germany | £ 2.00 | £ 2.70 | free delivery | free delivery |
| Order Value | up to £ 21.90 | £ 21.91 - £ 106.90 | £ 106.91 - £ 445.90 | over £ 445.90 |
|---|---|---|---|---|
| Austria Belgium Denmark Liechtenstein Luxemburg Monaco Switzerland * The Netherlands | £ 2.20 | £ 4.00 | £ 4.00 | free delivery |
| Order Value | up to £ 21.90 | £ 21.91 - £ 106.90 | £ 106.91 - £ 445.90 | over £ 445.90 |
|---|---|---|---|---|
| France Ireland Italy Spain United Kingdom | £ 2.20 | £ 4.00 | £ 4.00 | free delivery |
| Order Value | up to £ 21.90 | £ 21.91 - £ 106.90 | £ 106.91 - £ 445.90 | over £ 445.90 |
|---|---|---|---|---|
| Bulgaria Czech Republic Estonia Finland Greece Hungary Latvia Lithuania Malta Norway * Poland Portugal Romania Slovakia Slovenia Sweden | £ 2.20 | £ 4.00 | £ 4.00 | free delivery |
| Order Value | up to £ 21.90 | £ 21.91 - £ 106.90 | £ 106.91 - £ 445.90 | over £ 445.90 |
|---|---|---|---|---|
| Canada Cyprus Iceland Japan Puerto Rico United States | £ 6.90 | £ 14.90 | £ 17.90 | free delivery |
Express
| Order Value | up to £ 106.90 | over £ 106.90 |
|---|---|---|
| Germany | £ 11.00 | £ 13.00 |
| Order Value | up to £ 106.90 | over £ 106.90 |
|---|---|---|
| Austria Belgium Denmark Liechtenstein Luxemburg Monaco Switzerland * The Netherlands | £ 20.00 | £ 24.00 |
| Order Value | up to £ 106.90 | over £ 106.90 |
|---|---|---|
| France Ireland Italy Spain United Kingdom | £ 24.00 | £ 28.00 |
* Delivery to these countries may require additional expenses such as import duties and taxes.
Do I have to pay value-added tax on my order?
Value-added tax (VAT) is included in the displayed price for all countries inside the EU. For countries outside the EU (e.g. Norway or Switzerland), VAT is in addition to the price displayed.
If the country the product is shipped to is different from the country where the invoice is sent to, then the tax rate of the shipped-to-country is decisive. As a commercial customer, you may be able to show the Spreadshirt invoice to local Finance Offices. Finance Offices will accept these receipts as they list Spreadshirt's sales tax number on the document.
Spreadshirt does not refund value-added taxes.
Quality, brand-name products
To guarantee high product quality, Spreadshirt works exclusively with brand-name textile manufacturers.
Cancellation or changes to your order
After you've placed your order, you will receive a confirmation email. If you wish to change or cancel your order simply reply to that email or contact Customer Service at service@spreadshirt.net. Please make sure to include your order ID number in all correspondences (this number is in your confirmation email). IMPORTANT: Please inform us immediately of any modification or cancellation; since we have very short processing time, chances may be that your order has already been sent.
Technical problems with your order
Ordering with Spreadshirt is problem-free with most browsers (e.g. Firefox, Internet Explorer, Opera etc.). If you do experience any technical problems, please let us know as soon as possible with details including the browser you use. Please use the following form to contact our Service team. Our Service team will work on solving your problem and will be in contact with you to help you place your order as quickly as possible.
Order confirmation not received
After sending your order, you will receive a confirmation email. This confirmation is sent within minutes of our receiving your order. If you do not receive this confirmation, it is most likely due either to a technical problem or an error in your email address (e.g. typo). In this case, please contact us immediately at service@spreadshirt.net with the approximate time of the order and the shop name or URL.